Telecom Operator

Mercy Medical Center - Cedar Rapids
Published
October 16, 2020
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This role supports Mercy's philosophy of patient centered care by being an advocate on the phone and the first impression for Mercy Medical Center by answering calls with a friendly, pleasant, and calm voice. Properly manages calls by prioritizing, screening, paging, and redirecting inbound calls to appropriate locations. Serves as the primary contact for Mercy Answering Service as it pertains to...

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