Service Advisor / Automotive Service Consultant / Service Writer
Covert Chrysler Dodge Jeep Ram is looking for experienced Service Advisors to join their industry leading service team!
- Consult and interpret customer needs for the mechanics
Serve as the primary point of contact for all automotive service and repair matters
- Understand customers’ problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and mechanics
- Continuously keep the customer updated on repair needs and completion times