Medical Receptionist

Medical Professionals
Published
October 16, 2020
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Description

We have a great opportunity for a friendly and energetic medical receptionist to help in the front desk. The role of the Medical Receptionist is to provide outstanding service to patients and customers while providing attentive support to physicians and healthcare providers.

Summary of Roles:

  • Primary role will be to answer a high-volume of phone calls from patients
  • Greet patients and visitors and ensure a welcoming experience
  • Coordinate with clinic staff to ensure efficient patient flow
  • Promptly respond to patient inquiries
  • Answer phones and forward messages
  • Schedule appointments, procedures and diagnostic tests
  • Assist with front and back office teams as needed

Skills needed:

  • Interpret, understand, and attend to requests
  • Work independently and effectively under pressure
  • Be detail-oriented with strong organization skills
  • Communicate clearly, in a friendly and helpful manner
  • Maintain high personal standards, be energetic and forward-thinking
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