Front Desk Agent/Rotating shifts

Holiday Inn
Published
September 15, 2020
Location
TN
Job Type

Description

Greets guest and processes hotel registration and other transactions • Keeps current on hotel accommodations, services and local attractions • Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction • Records resolutions to guest complaints on the “Make it Right” log • Works with other departments as appropriate to...

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